Terms and conditions
Introduction
Welcome to the Stellar Messaging Service (“Service”). These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“User”) and Stellar (“Company”, “we”, “us”, or “our”), concerning your access to and use of the Service. By accessing or using the Service, you agree to be bound by these Terms and Conditions.
Service Description
Stellar provides a technology platform that enables companies to send text messages to their customers for various purposes including marketing, notifications, and customer service. This Service is provided as is, and is subject to the terms and conditions stated herein.
User Obligations and Conduct
Compliance
Users must conduct their activities in compliance with all applicable laws, regulations, and guidelines.
Account Security
Users are responsible for maintaining the confidentiality of their account and password and for restricting access to their computer or devices, and they agree to accept responsibility for all activities that occur under their account.
Accurate Information
Users agree to provide current, complete, and accurate purchase and account information for all purchases made via the Service.
Acceptable Use and Restrictions
Legal Purpose
The Service must not be used for any unlawful purposes or in furtherance of illegal activities.
Sender Identity
Users must accurately identify themselves and must not use false identities or impersonate any other person or entity.
Prohibited Content
Users must not transmit any content that is unlawful, threatening, abusive, libelous, or otherwise objectionable.
No Imitation
Users must not use the Service to imitate or pretend to be another business or entity.
Pricing and Payments
Price Adjustments
The Company reserves the right to modify or change pricing terms at any time without prior notice.
Taxes and Fees
Users are responsible for all taxes and fees associated with their use of the Service.
Billing and Renewal
Terms related to billing, payment methods, and renewal terms should be clearly defined.
Additional Costs for SMS Traffic
In addition to the monthly subscription fee for the Stellar Messaging Service, there are additional costs incurred for SMS traffic. The current rate is 0.5 SEK (Swedish Krona) per SMS sent using the Service. This rate is subject to change, and the Company reserves the right to adjust this cost as needed. Users will be billed for their SMS usage, and this cost will be added to their monthly subscription invoice. Users are responsible for monitoring their SMS usage and ensuring that their usage stays within their budgetary constraints. The Company will provide tools or reports to assist Users in tracking their SMS usage.
Compatibility
Desktop Compatibility Only
The Stellar Messaging Service is designed and optimized exclusively for use on desktop computers. The Service is not compatible with mobile devices, including but not limited to smartphones and tablets. Users acknowledge that the Service may not function as intended or may be completely inaccessible when attempted to be accessed or used on a mobile device. The Company will not be responsible for any issues, losses, or damages arising from attempts to use the Service on any mobile platform. Users are advised to access and use the Service only through a compatible desktop environment to ensure full functionality and a seamless experience.
Service Modification and Availability
Changes to Service
The Company reserves the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Service Availability
While the Company strives to ensure the Service is always available, it does not guarantee uninterrupted or secure access to the Service.
Termination and Suspension
The Company may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms and Conditions.
Intellectual Property Rights
All rights, title, and interest in and to the Service and its original content, features, and functionality are and will remain the exclusive property of the Company and its licensors.
Disclaimer of Warranties and Limitation of Liability
No Warranties
The Service is provided on an “as is” and “as available” basis. The Company expressly disclaims any warranties of any kind, whether express or implied.
Limitation of Liability
The Company will not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of or inability to use the service.
Indemnification
You agree to indemnify, defend and hold harmless the Company and its officers, directors, employees, agents, and affiliates from any claims, liabilities, expenses, and damages, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of your use of the Service or any alleged violation of these Terms and Conditions.
Amendments to Terms
The Company reserves the right to amend or update these Terms and Conditions at any time by posting the amended terms on the Service. Your continued use of the Service after the posting of changes constitutes your agreement to such changes.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where the Company is headquartered, without regard to its conflict of law provisions.
Contact Information
For any questions or comments regarding the Service or these Terms and Conditions, please contact Stellar at the provided contact details.
Miscellaneous
Severability
If any part of these Terms is held to be invalid or unenforceable, the remaining parts will remain in full effect.
Waiver
Any failure by the Company to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Entire Agreement
These Terms constitute the entire agreement between you and the Company regarding the Service and supersede and replace any prior agreements we might have had between us regarding the Service.